Refund/Cancellation Policy

At Trend AI, we strive to provide excellent products and services to our users. However, we understand that there may be instances where a refund or cancellation is necessary. Please read our Refund/Cancellation Policy carefully to understand the conditions under which refunds or cancellations are applicable.

1. Subscription Services

  • Refunds: For subscription services purchased through our platform, refunds may be granted under the following circumstances:
    • If the user encounters technical issues that prevent them from accessing or utilizing the subscribed services, and the issue cannot be resolved within a reasonable time frame.
    • If the subscribed services do not meet the promised functionality or performance as described on our platform.
  • Cancellations: Users can cancel their subscription services at any time. The cancellation will be effective immediately, and no further charges will be applied. However, no refunds will be provided for the remaining period of the subscription.

2. Online Payments

  • Refunds: Refunds for online payments made through our platform, such as one-time purchases, will be considered on a case-by-case basis. If you believe you are eligible for a refund, please contact our customer support team with your payment details and a valid reason for the refund request.
  • Cancellations: Cancellations for one-time purchases are generally not applicable once the transaction is completed. However, if you wish to cancel a pending order before it is processed, please contact our customer support team as soon as possible.

3. Process for Refunds/Cancellations

To request a refund or cancellation, please follow these steps:

  1. Contact our customer support team at and provide the necessary details of your purchase or subscription.
  2. Clearly explain the reason for your refund or cancellation request.
  3. Our customer support team will assess your request and respond to you in a timely manner.
  4. If your refund or cancellation request is approved, we will initiate the necessary steps to process the refund or cancellation.

4. Modifications to the Refund/Cancellation Policy

We reserve the right to modify or update this Refund/Cancellation Policy at any time. Any changes will be effective immediately upon posting the updated policy on our platform. It is your responsibility to review this policy periodically to stay informed about any modifications.

If you have any questions or concerns regarding our Refund/Cancellation Policy, please contact our customer support team at We will be happy to assist you.

Please note that this Refund/Cancellation Policy applies only to transactions and services provided directly by Trend AI and may not cover third-party products or services accessed through our platform.

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